Refund and Returns Policy

At pearlsartandinteriors.com, we strive to offer you premium-quality products that match your expectations. However, we regret to inform you that we operate a strict no return and no refund policy under any circumstances.

No Refunds

No amount will be refunded under any circumstances, including but not limited to dissatisfaction with the product or delays in delivery caused by external factors.

No Returns or Exchanges

We do not accept any requests for returns or exchanges once the product is purchased. Please make your selection carefully and confirm your order details before proceeding to checkout.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping and Delivery Policy

We are committed to ensuring your product is shipped with care and efficiency. To provide clarity regarding our shipping and delivery process, we have outlined our policy below:

Shipping Costs

The cost of shipping is included in the price of the product, and no additional charges will be incurred for standard shipping.

Delivery Responsibility

Once the product is handed over to the courier company, pearlsartandinteriors.com is not responsible for any delays, damages, or loss that may occur during transit.

If the product is delivered in a damaged condition, the customer is required to resolve the issue directly with the courier company. We recommend carefully inspecting the package upon receipt and raising a claim with the courier service if necessary.

Courier Partner Terms

The delivery process is governed by the courier company’s terms and conditions. By purchasing from our website, you agree to abide by these terms as applicable.